Will Neanderthal Dealers Torpedo Car Ugrades Via OnStar?
September 3rd, 2010 link to (permalink)
General Motors is upgrading vehicle software remotely via its OnStar telematics system, meaning owners no longer have to visit the dealer if there's a fix or improvement to the car that doesn't involve a mechanical fix. It's sent via OnStar. What could be wrong with that? How about dealer reaction?
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